Shipping policy
1. SHIPPING
Normal shipping / delivery lead times would be 10 working days.
We have partnered with national courier service providers of repute to ensure timely deliveries.
2. TERMS
Products purchased online can be returned (unopened & without damage) within 7 working days. The amount paid will not be refunded. However, a credit note will be issued which will be valid for 60 days and can be used for online purchases only on www.clayventures.in
Cancelled orders would be refunded if the products have not already been shipped.
If the product is delivered to you in a broken / damaged state, please email us a picture of the same within 24 hours to orders@clayventures.in to initiate a refund / replacement on the same.
In an unlikely event, where the product that is delivered to you differs from its description, is different in size or quantity from what had been ordered by you, we would be happy to rectify the error. All Glazes have some natural variations.
Normal shipping / delivery lead times would be 10 working days.
We have partnered with national courier service providers of repute to ensure timely deliveries.
2. TERMS
Products purchased online can be returned (unopened & without damage) within 7 working days. The amount paid will not be refunded. However, a credit note will be issued which will be valid for 60 days and can be used for online purchases only on www.clayventures.in
Cancelled orders would be refunded if the products have not already been shipped.
If the product is delivered to you in a broken / damaged state, please email us a picture of the same within 24 hours to orders@clayventures.in to initiate a refund / replacement on the same.
In an unlikely event, where the product that is delivered to you differs from its description, is different in size or quantity from what had been ordered by you, we would be happy to rectify the error. All Glazes have some natural variations.